Working From Home in the Age of Coronavirus

Lessons for today and tomorrow

Summary

Introduction, Background, and Highlights

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Figure 1 — Sources of disruption.

Survey Background

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Figure 2 — Regions participating in the survey. (Responses to survey question: “Question: Where are you located?”)
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Figure 3 — Roles of survey respondents. (Responses to survey question: “Question: What is your role or job function?”)

Temporary and Permanent Changes in the Amount of WFH

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Figure 4 — Past, present, and future frequency of WFH. (Responses to survey question: “Tell us about your WFH situation.”)

Learning from the Pandemic

General Communication and Connectivity

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Figure 5 — Most commonly used general communication tools.
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Figure 6 Newly added communication tools.

Meeting-Specific Communication

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Figure 7 — Most commonly used meeting tools.

Complex Communications

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Figure 8 — Most commonly used tools for social interactions.

The Personal Experience of WFH

Challenges

Benefits

Background Stress From Coronavirus

The Team Experience of WFH

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Figure 9 — Changes in working relationships. (Responses to question: How has it been working with ___?)
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Figure 10 — Changes in working relationships with The Same removed from responses.

Home Environment and Teamwork

Collaborative Work

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Figure 11 — Most commonly used collaboration tools.

Increase in Shared Experience

The Leader Experience of WFH

New Challenges for Leaders in Supporting Teams

Challenging Communications

Tool Usage

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Figure 12 — Tools most often used for company communications.

Effect of WFH on Specific Technical Practices

Challenges in Scrum Events

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Figure 13 — Effect of WFH on Scrum activities.
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Figure 14 — Effect of WFH on Scrum activities with The Same removed from the responses.

Challenges in Kanban Events

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Figure 15 — Effect of WFH on Kanban activities.

Challenges in SAFe events

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Figure 16 — Effect of WFH on SAFe activities.

Scrum/Kanban Tool Usage

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Figure 17 — Most commonly used Scrum/Kanban tools.

Long-term Recommendations for WFH Based on Survey Findings

Recommendations for Individuals

Recommendations for Teams

Recommendations for Leaders

Summary

Acknowledgments and Further Reading

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For a pdf version of this report, please visit Construx’s website.

Written by

Author of Code Complete and More Effective Agile, Contributor to CDC Covid19 Forecasting, CEO at Construx, Dog Walker, Motorcyclist, Cinephile, DIYer, Rotarian.

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